Last updated

December 18, 2023

Introduction

GLAM SOFTWARE 2012, S.L. is committed to protecting the privacy of users who access this website and/or any of its services.

Using this website or any services offered by GLAM SOFTWARE 2012, S.L. implies the user's acceptance of this Privacy Policy and that their personal data will be processed as described herein.

This policy does not apply to third-party websites linked from our site.

GLAM SOFTWARE 2012, S.L. does not control third-party content and assumes no responsibility for their privacy policies.

1. Basic information on data processing

Data controller: GLAM SOFTWARE 2012, S.L. NIF: B55144273. Address: C. Pic de Peguera, 11 (Ed. Giroempren B - 2.120), 17003 Girona. Email: info@glamsw.com.

Purpose: to offer, provide, and bill software development services.

Legal basis: consent and performance of the service contract.

Recipients: data is not disclosed to third parties except legal obligation or service necessity.

Rights: access, rectification, restriction, erasure, portability, and objection.

Retention: while relationship exists and for legal retention periods.

Complaints: users can file a complaint with AEPD.

2. Controller identity

GLAM SOFTWARE 2012, S.L. NIF: B55144273. Address: C. Pic de Peguera, 11 (Ed. Giroempren B - 2.12), 17003 Girona. Phone: 972183310. Email: info@glamsw.com.

3. Processing purpose

We process personal data to deliver and bill services, manage contact requests, send commercial information when consent is granted, and manage recruitment CVs.

4. Retention period

Data is kept while service relationship exists and during legal retention periods. CV data is kept for one year.

5. Legal basis

Processing is based on service contract execution and user consent. Data from minors under 16 requires consent from legal guardians.

6. Data recipients

No disclosure to third parties except legal obligation or service necessity. For domain registration, ownership and contact data may be shared with ICANN or competent registrars.

7. User rights

Users have the right to confirmation, access, rectification, erasure, restriction, objection, portability, and to lodge complaints with supervisory authorities.

8. Exercising rights

Rights can be exercised by sending a written request with an identifying document to our postal or email address.

9. Data source

Data comes from the data subject. Mandatory fields are required to provide the requested service.

10. Categories of processed data

Main categories:

• Identification data
• Postal or electronic addresses

For CVs:

• Personal characteristics
• Academic and professional data

For domain registration: ownership data and administrative, technical, and billing contacts.

11. Cookies and similar technologies

We use cookies and similar technologies with user consent to improve website functionality. Users can configure browser cookie settings.

12. Security measures

We apply GDPR article 32 security measures and maintain mechanisms for confidentiality, integrity, availability, and resilience.

• Staff training on data policies
• Periodic backups
• Data access control
• Regular verification and assessment processes

13. Processing on behalf of third parties

When acting as processor, we follow GDPR article 28. We process only documented instructions, apply security measures, and support controller obligations and rights.

Hosting subcontractors may include ARSYS INTERNET, SLU, SW HOSTING & COMMUNICATIONS TECHNOLOGIES SL, and OVH HISPANO SLU.

14. Additional user rights

Users may request access, correction, or deletion by contacting info@glamsw.com.

15. Policy changes

We may update this privacy policy at any time and notify significant changes through our website or other means.

16. Contact

For privacy questions, contact info@glamsw.com. Thank you for trusting GLAM SOFTWARE 2012, S.L.